At Mosman Removals (https://mosmanremovals.com.au), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What Information We Collect
We may collect the following personal information:
- Name
- Email address
- Phone number
- Suburb or location
- Information about your moving needs
- Any other information you choose to provide through forms or phone calls
We collect this information when you:
- Submit a contact or quote form
- Call any phone number listed on our website
- Interact with the website in any way that provides identifiable information
2. How We Use Your Information
We collect and use your personal information to:
- Connect you with independent third-party service providers who may offer the services you’re seeking
- Provide those providers with relevant details so they can contact you with quotes or to discuss your needs
- Improve our website and user experience
- Respond to enquiries or feedback
3. Disclosure to Third Parties
By submitting your details on our site or via a phone call, you consent to us sharing your information with selected third-party service providers for the purpose of providing you with quotes or arranging services.
We do not sell your personal data to unrelated third parties.
4. Your Consent
By using our website, filling out a form, or calling a listed number, you:
- Consent to this Privacy Policy
- Agree to the Terms & Conditions
- Acknowledge that we may contact you or pass your details to a service provider
5. Data Storage & Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is 100% secure.
If a data breach occurs that is likely to cause serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required by law.
6. Access and Correction
You have the right to:
- Request access to your personal information
- Ask us to correct inaccurate or outdated information
To make a request, please contact us using the details below. We may require proof of identity.
7. Cookies and Tracking
Our website may use cookies or analytics tools to enhance the browsing experience and track website performance. These tools do not collect identifiable personal data.
You may choose to disable cookies through your browser settings.
8. Third-Party Websites
This Privacy Policy applies only to Mosman Removals. We are not responsible for the privacy practices or content of third-party websites or providers you may engage through our site.
9. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Your continued use of the site indicates acceptance of any changes.
10. Contact Us
For any questions, complaints, or data requests, contact:
Mosman Removals
Email: info@mosmanremovals.com.au